Phone: (772) 334­ - 3181, Fax: (772) 334 - 7742

How to File Your Claim

Losses are managed by our in­house Claims Department who will guide you from the initial reporting of your claim through closure of the issue.

Start Your Claims Process Today

(772) 334­-3181


(800) 290­-3181

Hours ­ 8:30 am - ­5:00 pm

Email: ­


Rick Carroll Insurance Agency makes it simple to report a new claim or receive updates on an existing claim. We’re here to help answer any questions that you may have during the claims process.


If we are experiencing a high call volume or you need to file a claim after hours, please leave us a voicemail or send us an email. We will return your call or email as promptly as possible. Be sure to include the following information: ­

Your first and last name

The location and the time your incident occurred with a brief description

Your best contact phone number


*Please note: insurance coverage cannot be bound, amended, or changed via voicemail/email message.

If Our Office is Closed

If our office is closed, please click the link to the right for direct contact information to file your claim with a specific insurance provider.