What Our Clients Say

I have been a client of the Rick Carroll Insurance Agency for about 25 years. During that time, I found them to be helpful and easy to deal with. Also, in that period, I have been through 3 hurricanes. The Agency personnel were pleasant and guided me through the claims process. And I obtained my insurance payment promptly (not 6- 8 months later}. My agent is always pleasant and informative when I call. If she doesn’t know the answer to my question, she tells me so. But, within 24 hours, she calls me back and provides me with the answer. That is the kind of service that I want and that I appreciate.

We’ve had the pleasure of dealing with Heather of the Rick Carroll Insurance Agency on two occasions. Having just moved to Jensen Beach, we needed good home and auto policies. She skillfully guided us through the process, addressing our needs and concerns. Thanks to her we were able to obtain what we needed at a very competitive price. She thoroughly explained the nuances and details of the policies. She was very professional, friendly and knowledgeable. We feel fortunate that we were able to link up with her and are thankful we have her and the Rick Carroll Agency on our side.

I just wanted to let you know how much I appreciate the service and positive results with the property and auto insurance policies which you and the Rick Carroll Insurance agency provided for me. In all honesty I have to state that never before have I ever had an insurance provider take the time to make the effort to insure that my needs were met. As you already know, I am already directing a new client to you.

I would like to express my thoughts of gratitude to Lisa of the Rick Carroll Insurance agency and to the agency itself. As a family we have used the agency for our Florida insurance needs for years. Because of their efficiency and professionalism our relationship has always been extremely satisfactory. In this day of technology, when so often it is even difficult to reach a human, Lisa Becker and the Rick Carroll agency are a real stand out in the insurance world. I would highly recommend them to anyone.

Thank you for the follow-up and taking care to make sure our policy is correct, we appreciate your professionalism. We would like in the near future to review everything with you to make sure Joyce and I are fully protected, understand our coverage completely and can review flood etc. Thank you very much.

I needed to let you know that our friend referred us to the Rick Carroll Insurance Agency. I don’t know how I would of found you without his help. My husband and I really appreciate your knowledge and professionalism. We chose Rick Carroll Insurance because of that! Thank you.

As President of Lands of the President 8A Condo Association I would like to commend the owner and staff of Rick Carroll Insurance Co. for the wonderful service we have received since we became a client. We had followed Carla for about 20 years and her move to Rick Carroll has been very satisfying. We have an agency that understands our needs and are always available and pleasant. Thank you

I have been a client of Rick Carroll’s for twenty years. Karen provided me with excellent service… She goes beyond excellent service by answering questions promptly, acting in my best interest and giving personal care to my insurance needs.

As a client for 10 years, I find the personal service exemplary and efficient, 5 star. Highly recommend.